Easily! While we ensure that you receive your product with a perfect packaging, still things do happen during delivery. Simply submerge your basket in water for some time and dry it in shade to help regain its original beautiful shape.

At HabereIndia, we only believe in things that are handmade. Hence, every product is skill-fully made by a group of talented artisans with a unique story behind it. So slight variation in products is expected that adds to its handmade charm.

Since our carpets are rolled and shipped for ease of delivery, they might appear so. Just walk on it couple of times and give it time to adjust to its new space.

To maintain your baskets, simple dust them with a soft brush or wipe with a damp cloth. Do not scrub over the print as it mat damage it. Similarly to maintain your carpets, dry-clean them, dust them regularly with a soft brush and spot clean only.

Yes! We are suppliers of all the handmade products on our website. Great quantities invite great deals.

Yes! We have tie ups with the best courier partners which deliver our products pan India and across the globe.

Shipping charges are as applicable depending upon the buyer’s location. Please connect with us for details based on your order.

All orders placed on HabereIndia are dispatched through our trusted courier partners like Delhivery, BlueDart, DHL, etc. Once an order is placed, you will receive it with 7-10 working days excluding business holidays.

We accept all major modes of payment like PayPal, Visa, Mastercard, Discover and American Express.

We offer ‘No Questions Asked’ return. So feel free to contact us via Email or Message Us, we will handle the return for you in accordance with the return policy

Orders can be cancelled (whole/partially) only before they are dispatched. Once the order is dispatched, it cannot be cancelled and our regular return/exchange policies will be applicable.

If you would like an exchange, go through the following steps:

1. Contact us to schedule a reverse pick-up within 2 days of delivery of the product and we will initiate your exchange request for you.
2. Please ensure that the product is unused and the original tags are intact.
3. Once the unused product is received at our end, we will dispatch the required exchange depending upon its availability
4. In case the required product is not in stock, we will issue you a credit note (after deducting the applicable shipping charges).
5. You can then use the credit note for your future purchase with us.

1. Your pick up will be completed in 2-3 business days and then the product will be shipped back to us. This entire process of receiving it at our warehouse takes about 7-10 business days.
2. Once your product reaches us, your exchange will be processed and the product shall further be delivered in 3-5 business days.
3. In case of a broken and damaged product, we will ship a fresh item to you within 48 hours of receiving the complaint from you. Here, the standard delivery timeline of 3-5 business days will be applicable.
4. In case your product/package is lost/misplaced, we will investigate the issue both internally as well as with our courier partners. If the issue is internal, the resolution will be given within 48 hours. In case this issue is from our courier partner's end, the issue will be resolved for you within 3-5 business days.

Post all the verifications related to your order, we issue a credit note within 7 working days with a validity of upto 1 year which can be used for your future orders.